Service

At Lafarge Plasterboard we are committed to going beyond just delivering quality products. We work hard to understand every customer's business in detail so we are better able to respond to changing needs. We are very proud of the service we have maintained for many years in understanding and assisting merchant's needs and requirements, within this competitive environment.

Our Sales Representatives can provide you with sales leads and provide support with large projects, and you have the full support of our highly skilled Customer Service team and Technical Enquiryline.

Central to the way in which we operate is our On Time In Full Invoiced Correctly (OTIFIC) programme. OTIFIC is designed to ensure we "get it right first time" by identifying where problems might potentially arise in the supply chain and so enabling corrective action to be taken. Constant OTIFIC monitoring doesn't only allow us to achieve industry-beating service levels today; it also means continuous improvement in a way of life for everyone at Lafarge.

Performance

At Lafarge Plasterboard we are honoured to be involved in many of the largest and most elite contracts in the UK, we understand how important it is for our entire supply chain to work together to ensure the success of every project no matter how large or small.

As a Distributor/Merchant you can be confident that when you place an order with us, we will deliver the correct materials on time - in full and undamaged.

Technical Support

Manned by drywall specialists with many years' experience, you'll find our Technical Enquiryline team can provide instant answers to your day-to-day queries complementing your own professional skills and giving you additional peace of mind. We understand the time and pressures faced by everyone in the modern construction industry. This is why we make a commitment to respond rapidly to your queries.

Environment

Fulfilling our responsibility to the environment is a key objective of our business and we prevent pollution where possible. Lafarge Plasterboard always integrate environmental considerations into our business processes. In co-ordination with Waste Resources Action Programme (WRAP) Lafarge Plasterboard has developed a number of new solutions to minimise waste and collect and reprocess used plasterboard. If you would like to order our stockist information pack with full details of our comprehensive wasteline service, then contact Literatureline on 01275 377 582.