Quality Assurance
Quality Assurance
Lafarge Plasterboard's vision of becoming an undisputed leader in plasterboard and associated systems, requires a devotion to quality at every level of the organisation ensuring that all customers' product and service requirements are met in full.
To deliver our Vision and Mission we have put into place a Quality System, as described in the Lafarge Plasterboard Ltd Quality Policy.
The Quality System is externally registered for compliance with EN ISO 9001 : 2000 by BSI Management Systems.
Key features of the Quality System include:
Innovation in design and development, with especial reference to product and system characteristics acknowledged as critical to customers throughout the supply chain; assessment of raw materials against strict specification requirements, including high purity gypsum; exacting process control across our modern automated plant for consistent product quality; a dedication to friendly and excellent Customer Service with regular measurement of customer satisfaction;continuous improvement of all our business processes to increase value for all stakeholders.
Download our ISO9001 certificate
Download our ISO14001 certificate
System Warranty
System Performance:
We offer a fully comprehensive Lifetime System Warranty:
- We promise that out Lafarge GTEC Plasterboard Solutions will perform to the agreed lifetime and quoted laboratory performance requirements.
- We regularly carry out testing and certification through independent laboratories.
- Where agreed, we offer on-site acoustic testing to ensure performance levels are met even before any pre-completion test.
- We will support you and replace the relevant components, in the unlikely event of one of our systems failing due to defective products.
- For bespoke systems, computer estimates of performance can be supplied.
To receive the full warranty:
The system must be used for its originally intended purpose:
- Avoid mixing and matching products from different sources or you can run the risk of compromising performance.
- The system must be constructed solely with proprietary products and components supplied by Lafarge Plasterboard and be installed with the company's recommendations as published in the latest Drywall Manual or other associated literature.
